Phone:+34 619 69 06 61

info@swedishskischool.com

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Faq Sections

Bookings, deposit and cancellations
Can I change time and day for my lesson? 

 If we have availability we can do that. 

What happens if the ski lifts and slopes are closed?

If this happens you get a full refund for you lesson. You will also get a refund for your lift pass. The latter is not our issue but we will tell you how to do it. 

Can I cancel my lesson?
Yes you can, but we need to know it 7 days ahead and you won't get charged anything. Any cancelation made within 7 days of the first class date will result in a total loss of the deposit paid. Cancelations made between 7-14 days prior to the first class will result in a 50% refund of the deposit paid. Cancelations made 14 days or earlier prior to the first class will give you a full refund  apart from a 5€ administration fee.
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Private Group Lessons
We want to book a group lesson, should we all have the same level?

It's better if you are on a similar level. Like that you get more out of your lesson. If you not are on a similar level and still want to have class together we recommend you to book a family lesson instead. Even if you not are family. 

Me and my friend want to book a group lesson. Will it be only us, or can you come to add more people to the group?

No, under no circumstances. These are private group lessons so we will only focus on you and your friends that have booked the lesson. No additional people. 

Family Lessons
What is the maximun number of people you accept in a family lesson? 

6 persons. Due to safety reasons we naver take more than 6 people on one instructor. 

Kids Lessons
What should the kids bring with them for the lesson?

Except for the ski gear, skis and boots you child must wear a helmet. We don't accept to do a lesson on children under 15 years old without a helmet. We do strongly recommend EVERYONE to wear a helmet. Apart from that sunblock and sunglasses are absolutely necessary for everyone. . We don't do lessons if you or your children not are equipped with this. The sun is extremely strong on this altitude in the snow and so far south.

How young children do you do lessons with?

From 3 years

Your ski lesson
Do I need to bring the reservation document to my lesson?

Bring the confirmation e-mail for your lesson on your phone. Just to make sure that we not are messing anything up. Please do not print anything, we try to save the environment. 

Where do we find out teacher for the lesson? 

You will take the Gondola lift "Al Andalus" up to meet your instructor. The main gondola going up the mountain. To not spend any valuable lesson time on needles lift time. Walking straight out of the gondola and 20 m ahead you will meet you instructor in our blue uniforms with our printed logo and Swedish Ski School on the back. You will also have your instructors name and he or she will have you phone number to give you a ring in case there would be any confusion. If you are more than 10 minutes late your instructor will give you a call.   

How do we organize the lesson? Do I need to contact you after I have made the reservation? 

No, you don't have to. We will send you al necessary information by e-mail. In case we need something else we will contact you. If you have some questions you are always welcome to contact us of course. 

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